Bt Broadband have sent a link asking its customers to download McAfee security software and remove Norton's their previous partners. Since downloading it I cannot perform a full scan without the laptop computer either freezing, or switching its self off. I have no problems with the quick scan, but not the full scan. I've even tried removing and re-installing the software but still the problem exists. Can anyone give me any idea how to overcome this issue. Bt Broadband support have not been very help full.
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I'm looking for something:
-Simple, user friendly and easy to understand
-Automatically updates
-Helpful customer service that does not require me to pay to receive help
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I was on myspace, and all of a sudden im on another website and its telling me that my computer is infected with all these viruses, trojan horses, worms, etc. It says its a "private anti-virus software" or something like that. I downloaded it and to remove the threats I have to buy the software. Is this something serious, or was that whole thing just a scam to get me to buy something? Please help, im really worried.
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